Privacy policy

PRIVACY AND COOKIES POLICY
Privacy policy of the store. LAMPY MAXLIGHT STORE MANUFACTURER

We provide our clients with full respect for their privacy and protection of their personal data.
PRIVACY POLICY

The administrator of the data provided by you is FIRMA HANDLOWA MAX-FLIZ SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA with its registered office in Krakow, ul. Zakopiańska 58, 30 - 418 Kraków, with KRS number: 0000440238, NIP: 6790025640 and REGON: 350253750.

OUR CONTACT DETAILS

Contact with the Administrator is possible via the e-mail address [email protected], by phone at +48 882 087 634 or by mailing address: ul. Zakopiańska 58, 30 - 418 Krakow.

WHAT PERSONAL DATA DO WE PROCESS?

Personal data is all information about a natural person thanks to which it can be identified. We only process the data that you provide to us. To use our services, we require you to provide your e-mail address, first name, last name, address and telephone number. The processing of this data is necessary for us to conclude a sales contract, contact you regarding it and deliver the goods you ordered.

Additionally, you can provide us with more personal data in your profile. Providing this data is voluntary and will help us personalize the offer addressed to you and facilitate contact. It is only up to you whether you provide us with more data and you can change your settings at any time.

PURPOSE OF PROCESSING

The main purpose for which we process your personal data is to conclude a contract. We want to sell our products and you want to buy them. We are proud that you chose us. Providing personal data is voluntary, however, failure to provide the data that is necessary prevents the conclusion of the contract.

If you have given your consent, your data that you provided to us will be used for marketing purposes. We will send you messages containing information about available promotions, events, contests and bonuses. If you have provided data other than an e-mail address, we will be able to personalize offers and messages especially for you. Thanks to this, you will receive information corresponding to your interests and preferences. Nobody likes spam. In order to be able to constantly improve our website, we process the data you provided to us for statistical purposes. We want to be better and better, so we need to know our users perfectly. If you have any questions, feel free to contact us at [email protected]. We will answer all your doubts.

 

BASIS FOR PROCESSING

We process the data that you provide when registering on our website, and which are necessary for the implementation of the shipment, on the basis of a contract (Article 6 (1) (b) of the GDPR). We need to know your name, address and telephone number so that we can send the package and at least your e-mail address so that you can use our services and we can contact you.

Your data is also processed in the event of fulfillment of a legal obligation, such as a return or complaint (Article 6 (1) (c) of the GDPR).

The data that you provide voluntarily for marketing purposes is processed by us based on your consent, which may be withdrawn at any time (Article 6 (1) (a) of the GDPR).

We also use the data you provide voluntarily for statistical purposes. The basis for their processing is our legitimate interest (Article 6 (1) (f) of the GDPR). We need to know what is happening on our website and we also try to constantly improve it.

We also process the data in order to possibly establish and pursue claims or defend against them. The legal basis for processing is our legitimate interest (Article 6 (1) (f) of the GDPR) consisting in the protection of our rights.

PERIOD OF PROCESSING OF PERSONAL DATA

We will not store data for a longer period than is necessary to achieve the purposes for which they are processed. We must also take into account the periods for which we must store data in order to fulfill statutory requirements (e.g. in connection with inspections carried out by state authorities) or to handle complaints, inquiries and to protect our rights in the event of a claim. After the expiry of the period when the processing of personal data is no longer necessary for the above purposes, they are irreversibly deleted.

WHO DO WE TRANSFER PERSONAL DATA TO?

To ensure the highest quality of services, we use the services of external suppliers. We select our partners extremely carefully. Below we present the category of entities to which we provide data:

- Courier;

- feedback system;

- system for efficient handling of returns and complaints;

- hosting company;

- customer communication system;

- payment systems and banks;

- entities providing accounting, legal, auditing and consulting services,

- suppliers responsible for the operation of IT systems,

- competent authorities or third parties who submit a request for such information, relying on the response

on the legal basis and in accordance with the provisions of applicable law.

TRANSFER OF DATA TO RECIPIENTS OUTSIDE EEA

We can also transfer personal data to recipients based outside the European Economic Area (EEA). In this case, before transferring the data, we ensure that there is an adequate level of data protection at the recipient. We only transfer personal data outside the EEA if it is necessary.

PROFILING

Our website also has an automatic system that helps us to best match our offer to you. We do not make automated decisions that affect your rights. We simply want our offer to be directed to you.

SECURITY OF PERSONAL DATA

We follow strict security procedures regarding the storage and disclosure of your personal data, which are also designed to protect your data from accidental loss, destruction or damage. The data provided to us is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard for the encryption of personal information and credit card data for secure transfer over the Internet. We conduct a risk analysis on an ongoing basis to ensure that personal data is processed in a safe manner - ensuring, above all, that only authorized persons have access to the data and only to the extent that it is necessary due to the tasks they perform. We make sure that all operations on personal data are recorded and performed only by authorized employees and associates.

We take all necessary steps to ensure that our subcontractors and other cooperating entities guarantee the application of appropriate security measures whenever they process personal data on our behalf.

YOUR RIGHTS

You have the right to withdraw your consent at any time. It will not have negative consequences. We will simply stop sending you our marketing messages. Withdrawal of consent, of course, does not affect the current processing, even on the basis of consent. If you want to withdraw your consent, edit your profile details or write to us.

You have the right to request access to your personal data, in which case you will receive a copy of the personal information we have from us. It also has the right to object to the processing of personal data. The objection in this respect should contain a justification and is subject to our assessment as to whether it is justified.

Moreover, you can request:

- rectification of personal data, if in fact they are incomplete or have changed, we remove any inconsistencies or errors regarding the personal data being processed, we will supplement or update them,

- restrictions on the processing of personal data, if the request is justified, we limit ourselves only to data storage activities, other data processing operations will be excluded,

- transfer of personal data, on this basis, we provide you with data in a format that allows it to be read by a computer or to another entity, if you request it,

- deletion of personal data, we will delete the data if the processing is no longer necessary to achieve any of the purposes for which it was collected.

Removal of data that is necessary to provide the service is tantamount to removing the account from the website.

You also have the right to lodge a complaint with the supervisory authority. The function of the supervisory body is performed by the President of the Personal Data Protection Office.

Your request should, if possible, precisely indicate what you require from us regarding the data. So you should indicate what permission you want to use, what data it concerns and how this data is processed. If we are unable to determine the content of the request, we will ask you for additional information. The answer will be given to the e-mail address from which the application was sent, and in the case of applications sent by letter, by regular mail to the e-mail address provided by you, unless the content of the letter indicates a desire to receive feedback to the e-mail address provided by you .

CHANGE OF PRIVACY POLICY

Any changes to the Privacy Policy will be published on the website and will be effective from the date of their publication only for the future.

If you have any doubts, questions or would like to find out more, write to: [email protected] - we will answer!

 

Cookies policy and instructions to disable

 

What are cookies?

 

Cookies provide statistical data on user traffic and their use of individual pages of the website. You can disable the option of accepting cookies in your browser at any time, which may, however, cause difficulties in using the website. Cookies are not used to collect personalized information about you and this information is not collected or stored by us, but only serves to display personalized content to you.

 

What kind of cookies do we use?

Due to the time for which they are installed in the user's browser, cookies are divided into two basic types of files: session and permanent. Session cookies are temporary files that are stored on the device until logging out, leaving the website or turning off the software (web browser). Persistent cookies are stored on your device for the time specified in the cookie parameters or until you delete them.

 

We use the following types of cookies:

- "necessary" cookies enabling the use of services available on the website,

- cookies used to ensure security used to detect fraud,

- "efficiency" enabling the collection of information on the way websites are used,

- "functional" enabling "remembering" the settings selected by users,

- "advertising", enabling the delivery of advertising content more tailored to the interests of the website user.


How to disable cookies?

Cookies are saved in the cache of your browser. This means that you decide for yourself whether the publishers of websites will know which parts of the website you use. Cookies allow publishers to display content that may be more attractive to you based on your previous behavior. Information collected using cookies may also be used to collect information for commercial purposes and may be used to customize the displayed advertisement.

Instructions for disabling cookies in specific browsers:

You can disable cookies for a specific website at any time or for all connections from your browser.

 

Mozilla-Firefox
In the "Tools" menu, select "Options" and the "Privacy" tab in them. The browser gives you the option to indicate that you do not want to be tracked at all or to delete individual cookies of individual websites.

Microsoft-Internet-Explorer
In the "Tools" menu, select "Internet Options" and the "Privacy" tab in them. With a special slider, you can regulate the general level of privacy or use the "Websites" button to manage the settings of individual websites.

Google-Chrome
In the menu hidden under three horizontal lines in the upper right corner of the browser, select "Tools" and then "Clear browsing data ...". In addition to the ability to clear cookies, there is a "More information" link that leads to a detailed description of the browser's privacy functions.

Opera
Use the "Opera" button in the upper left corner to open the menu and select "Settings" and then "Clear browsing history ...". In addition to the option to delete already set cookies, there is also a button "Manage cookies ..." leading to more advanced options for individual sites

Safari
In the "Safari" menu, select "Preferences" and in them the "Privacy" tab. There you will find numerous options regarding cookies.

Smartphone-tablets
Each phone model can support this function in a different way. Therefore, we encourage you to read the privacy options in the documentation on the website of the manufacturer of your mobile device.

Please send any questions, applications and suggestions relating to the protection of your privacy, and personal data in particular, to [email protected] or by telephone on 12 211 21 45.

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